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These terms set out what you agree to when you access presidensloy, including how your account works, what transactions are permitted, and what we expect from each other. Access to our services depends on local law and is available only where permitted in your region.
By opening and using your account on presidensloy, you confirm that you have read these terms and agree to follow them. These terms govern every part of your relationship with us — from how you log in and navigate between our sports markets and casino categories, to how transactions are processed through your connected e-wallet. When you use DANA, OVO, or GoPay to fund your account or move funds, the transaction flows through the wallet you have registered under your account profile. We do not share your wallet credentials with third parties outside of what is required to process that transaction. Our services are available where local law permits. If access from your region becomes restricted under applicable law, we will communicate changes through your registered account contact. We review these terms from time to time; when we do, the updated version will be published here and your continued use of the account constitutes acceptance. If you disagree with any update, you should stop using the service and contact our support team to close your account. The current version of these terms is always the one shown on this page.
Not every service or interaction is covered by these terms in the same way. Understanding the scope helps you know where to look when something happens with your account, a transaction, or content you see on site.
All login activity, session management, device continuity and account security settings are covered. This includes how your account behaves across mobile and desktop, and what happens if access is suspended or reviewed.
Deposits and withdrawals made through DANA, OVO, or GoPay fall within these terms. Each transaction is tied to your registered account. Wallet verification steps and any limits shown in your account dashboard are part of this scope.
Game content supplied by studios such as Pragmatic Play, PG Soft, and JDB is governed separately by each provider's own content rules. We make those titles available in our lobby, but specific game mechanics and prize structures are defined by each studio.
External links, wallet provider platforms, and any services you reach by leaving presidensloy are not covered by these terms. Those services operate under their own policies, and we are not responsible for how they handle your data or transactions.
Your account is yours to manage. You have the right to review your transaction history at any time — this is available in the account dashboard after login, where every deposit and withdrawal through DANA, OVO, or GoPay is recorded with a timestamp and status. If any account detail is incorrect, such as a registered contact address or linked wallet, you can update it through the account settings section. Where a change requires verification, the steps are shown inline. If you have a question about how a specific term applies to your situation — for example, how a sports bet settlement interacts with your wallet balance — our support team is the right first contact. We aim to respond to account-related queries through the channels listed on this page. You can also request a summary of the data we hold against your account; the process for this is outlined in the trust section below.
Your full transaction history is visible in the account dashboard after login. Each entry shows the wallet used, the amount, and the current status — no need to contact support for a standard record check.
Registered contact information and linked wallet details can be updated in account settings. Follow the verification steps shown there. For changes to identity documents, contact support directly.
If a term is unclear or you want to know how it applies to a specific transaction or bet, contact us via live chat or email. We will respond with reference to the relevant section of these terms.
To close your account, dispute a transaction, or request a data summary, reach our support team through the channels in the support section. All requests are logged and handled in order of receipt.
If something in these terms is unclear, or if you need to act on a right described above, the fastest route is through your account. Log in first — most account and transaction questions can be resolved from the dashboard without waiting for a reply. For anything that needs direct contact, the options below are available.
Open the chat widget from any page while logged in. This is the fastest way to ask about a specific term, dispute a transaction, or get help with a wallet-linked action on your account.
For formal requests — data summaries, account closure, written records of a policy question — send us an email. Include your registered account identifier so we can pull the right record without delay.
Before contacting support, check your dashboard. Transaction status, wallet activity, and account notices are shown there in real time. Many policy questions are answered by the information already visible inside your account.
We take a consistent approach to account security and data handling across every part of the platform — whether you are placing a bet on a Liga 1 match, browsing game titles from PG Soft or CQ9, or reviewing your DANA transaction history. The sections below explain what we do and who to contact if something needs to change.
We store the information you provide at registration and any details added through account settings. This includes contact details and linked wallet identifiers for DANA, OVO, and GoPay. You can request a summary of this data through our email support channel.
We use session cookies to keep you logged in as you move between the sportsbook and casino sections. Persistent cookies help us remember your preferences. You can manage cookie settings through your browser; removing session cookies will require you to log in again.
Your login credentials are stored in encrypted form. We do not display your full wallet number on screen after it has been verified. If you suspect unauthorised access to your account, contact live chat immediately so we can place a hold while the matter is reviewed.
We retain account and transaction records for as long as required under applicable rules. When your account is closed, personal data is handled according to the retention policy in effect at that time. To request deletion, contact us by email with your account identifier.
The questions below cover what members ask most often about these terms — from how updates work to what happens with wallet data and account closure.
These terms apply from the moment you complete registration and access your account. By logging in, you confirm acceptance of the version published on this page at that time. If terms are updated, continued use of your account after the update date counts as acceptance.
Updates are published on this page. Where a change affects your account directly, we will send a notice to your registered contact. The current version is always the one shown here — check the page if you are unsure which version applies to your account.
Yes. Every transaction made through a wallet connected to your account — including DANA, OVO, and GoPay deposits and withdrawals — is covered. The specific limits and verification steps for each wallet are shown in your account dashboard, not in these terms directly.
You can request a data summary by contacting our email support channel. Include your registered account identifier in the message. We will compile the relevant records and respond through the same channel. Processing time depends on the volume of requests at that time.
After account closure, we retain transaction and identity records for as long as required under the rules applicable to our service. Personal data that is no longer required is handled according to our retention policy. You can ask about this through email support before closing your account.
Game mechanics, prize structures, and round outcomes for titles from studios such as Pragmatic Play, JDB, PG Soft, and CQ9 are governed by each provider's own rules. We make those titles available in our lobby, but the specific game rules are the studio's responsibility, not ours.